Frequently Asked
Questions

Yes — upgrade or downgrade your plan at any time directly from your dashboard. Changes take effect instantly with no penalties or waiting periods.

No commitment required. All plans are month-to-month and you can cancel at any time with no questions asked.

Cancel in just a few clicks from your dashboard. There are no cancellation fees and no lock-in periods. Your access continues until the end of your current billing cycle.

Yes! The Free plan includes 500 credits per month with no credit card required. Sign up here to get started immediately.

Requests are automatically paused once your monthly credit quota is exhausted. Credits reset at the start of your next billing month. You can upgrade your plan at any time for instant access to additional credits.

Credits reset monthly and do not carry over to the next billing period. We recommend choosing a plan that matches your expected monthly volume.

Each successful API call deducts 1 credit from your monthly quota. Requests using premium proxies or advanced rendering may deduct more credits. Failed requests are never charged.

A real-time usage bar is displayed on your dashboard home page. For detailed per-request logs and historical data, visit the Billing section of your account.

No — only successful scrapes count against your quota. If a request fails for any reason, it is completely free of charge.

Email support@scraping-bot.io with your use case and expected monthly volume. We will set up a custom plan tailored to your needs.

Rate limits depend on your plan:

— Free: 1 request/second
— Paid plans: higher concurrency (see plan details)
— Enterprise: contact us for custom throughput

We enforce a one account per user policy. If you need team or agency access with multiple seats, contact us at support@scraping-bot.io.

Send an account deletion request to support@scraping-bot.io. Your account and all associated data will be fully and permanently deleted within 48 working hours.

Yes. API keys are hashed and never stored in plain text on our servers. You can regenerate your API key at any time from your dashboard. We recommend rotating your key if you suspect it has been compromised.

Each account is issued a single API key. If you need separate keys for multiple team members, contact us about multi-seat plans.

The Raw HTML scraper works on any website by default — no setup needed. If you need structured JSON output for a specific site, contact us to request a dedicated scraper.

Yes. Enable headless Chrome rendering by setting useChrome: true in your request options. This ensures JavaScript is fully executed before the page is returned.

ScrapingBot solves CAPTCHAs automatically. For protected or bot-detection-heavy sites, enable premiumProxy: true in your options for the highest success rates.

— Raw HTML scraper: returns plain HTML text
— Specialized scrapers (retail, real-estate, search engine): return structured JSON for easy parsing

There is no hard limit on response size. A 60-second timeout applies to all requests — if the target page does not respond within that window, the request fails (and is not charged).

Any language that can make HTTP POST requests works with ScrapingBot. Official ready-to-run code examples are provided for Python, Node.js, PHP, Java, and cURL.

Yes! Install the official MCP server package via npx and use ScrapingBot directly from Claude Desktop or any MCP-compatible AI client:

npx -y @scraping-bot/mcp-server

Yes — add the following block to your claude_desktop_config.json file:

{
  "mcpServers": {
    "scraping-bot": {
      "command": "npx",
      "args": ["-y", "@scraping-bot/mcp-server"]
    }
  }
}

Restart Claude Desktop and ScrapingBot tools will be available automatically.

Full API documentation, code samples, and endpoint references are available at:

https://scraping-bot.io/web-scraping-documentation/

Yes — visit the documentation page to find the link to the official Postman collection. Import it to test all endpoints without writing any code.